Hiring

Table of Contents

  1. Table of Contents
  2. Hiring Principles
  3. Write Job Description
  4. Source Candidates
  5. Resume Review
  6. Portfolio Review
  7. Phone Screen
  8. Background Interview
  9. Design Interview
  10. Remote Design Interview
  11. Debrief
  12. Offer
  13. Onboarding
  14. References

Hiring Principles

  1. Hire people closer to your users
  2. Move quickly - no more than a few days between contact. We’re in an aggressive market where the top talent is highly sought after.
  3. Focus on long term impact of role and not the generalized day-to-day responsibilities that are similar with every job posting out there.
  4. Look for passionate advocates rather than collective okays.

Small Teams

  1. Small team need generalist - can do at least 2 things well
  2. Need to build ritual for team (process)
  3. How does the organization engage with the new team
  4. High-level of ambiguity - self-govern and pro-active problem solvers

Write Job Description

  1. Leverage a template
  2. Write a thank you letter to the new employee as if a year has gone by and you list off what they’ve accomplished.
  3. Write those accomplishments within the job description as role expectations

Source Candidates

  1. Reach out to your existing network
  2. Recruit on LinkedIn, especially look for designers at company’s with quality design practices. Reference: Design Mature Companies
  3. Find candidates within design communities (Dribbble, Behance, )
  4. Finding products that you like and find who designed them. Focus on casual conversation and networking before asking them to work for you.
  5. Google Form on your company’s Medium publication
  6. Use an online job recruitment platform, like Vettery.
  7. Use a recruiter

Resume Review

Product Designer

Things to Likely to Lead to an Exclusion

Rating Scale

⭐️ = Bad

  1. No experience, no education

⭐️⭐️ = Okay

  1. Does the candidate have a formal education in a relevant field? Common and acceptable backgrounds include graphic design, human-computer interaction, cognitive psychology, information architecture, and computer science.
  2. Multiple years of experience

⭐️⭐️⭐️ = Good

  1. States or implies human-centered design
  2. Research mentioned
  3. Facilitation mentioned
  4. Multiple companies
  5. Clear career progression. Is there career growth?

⭐️⭐️⭐️⭐️ = Great. Above, plus

  1. Beautiful and easily scannable
    1. Does it have a scannable layout?
    2. Does it look like there was effort put in to make the resume look appealing?
    3. Does it stand out?
  2. Skills, achievements, or testimonials section

⭐️⭐️⭐️⭐️⭐️ = Excellent. Above, plus: a. At company known for quality design b. At company known for mature design organization

Deductions

Communication Designer

UX Researcher

Content Strategist

Portfolio Review

Product Designer

⭐️ = Bad

  1. No Process - Not case study format
  2. Poor Output

⭐️⭐️ = Generic Process

  1. Boilerplate processes learned from bootcamps or articles (Competitive Analysis -> Interview -> Personas -> Wireframes -> Final Mockups)

⭐️⭐️⭐️ = Good Process, Weaker Research or Visual Design Output

  1. Facilitated Design Sessions

⭐️⭐️⭐️⭐️ = Great Variable Process & Output

  1. Projects have different processes based on
  2. Design principles
  3. Sketches of early work
  4. Storyboards or other visual storytelling output

⭐️⭐️⭐️⭐️⭐️ = Above, plus great holistic output

  1. High quality research artifacts
  2. High quality mockups

Phone Screen

The goal of the phone screen to find out if the candidate is the right fit for the company and the team based on salary expectations, role and responsibilities, skills required, potential interest, and communication skills. It’s also important to understand what they’re passionate about and if it aligns with our goals.

View Phone Screen Details

Background Interview

The goal of the Background Interview is to deeply understand their career past and how it can provide indication on what the future holds.

View Background Interview

Design Interview

The goal of an in-person Design Interview is get a detailed understanding of how the candidate works (their process, decision making ability), the quality of that work, and how they work with other team members of the product development lifecycle. It’s also a great opportunity for them to learn our team and process.

View Design Interview Details

Remote Design Interview

An alternative to the in-person Design Interview.

View Remote Design Interview Details

Debrief

Offer

Onboarding

References