Design Knowledge Base
1 - 5 minutes
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Discuss Top Priorities & Progress
What are the one, two, or three most critical outcomes for your report and how can you help her tackle these challenges?
Calibrate What “Great” Looks Like
Do you have a shared vision of what you’re working toward?
Are you in sync about goals or expectations?
Give Feedback (Praise, Critique)
What feedback can you give that will help your report?
Get Feedback (Praise, Critique)
What can your report tell you that will make you more effective as a manager?
Standard Personal Questions / Reflection
How are they feeling on the whole?
What’s making them satisfied or dissatisfied?
Have any of their goals changed?
What have they learned recently and what do they want to learn going forward?
Create Action Plan
What do they need to do based on what was discussed today?
Questionnaire sent to employee the day before, including a request of agenda items (Put in separate calendar reminder). It’s important to get topics from the report and understand how they’re feeling.
How are they feeling?
What can I do this upcoming week to help you?
What is on your mind?
Prepare your thoughts one what to discuss, including where we last left off. (Only takes about 10 minutes). It’s important to bring feedback.
Update meeting invite with agenda items from them plus yours.
Reiterate action plan, including your actions. Actions be as simple as investigation (don’t need to have immediate solutions).
Questions to Ask
Ask them to for their list of talking points the day before either through email or automated survey tool
Start with every week then change cadence, if necessary
Add agenda to 1-on-1 invite
Don’t be afraid to schedule the meetings longer or short based on agenda
Always include an agenda
Build in ways to gather feedback about myself
Be proactive and help coach them rather then relying solely on them to raise issues
Once a month focus on behavioral feedback and career goals (long-term)
Manager Survey Template
101 Questions to Ask in 1-on1s
Invision’s Design Leadership Handbook
The Making of a Manager by Julie Zhuo
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