Customer Voice Report

Short description of the method. What is it and how it is used.

Research Details

Research Type Sample Size
Qualitative, Summative Medium (10 - 15 user comments)

When to Use

  1. To learn what problems people are trying to solve.
  2. To learn how they’re solving their problems.
  3. To learn why they want to solve their problems / why they have the problems.
  4. To learn what points of friction they’re encountering.

Steps

References

Templates (if applicable)

Created by: Joe Steinkamp | Last updated by: Joe Steinkamp